E-Commerce & RetailSoftware Development
Headless storefronts, marketplaces, inventory and quick-commerce platforms for brands and retailers.
Channels
Web · App · ONDC
Payments
UPI · PCI DSS
Delivery
India + global
E-Commerce Market Data
Indian online retail is set to more than double this decade, and quick commerce has reset delivery expectations to minutes. Brands now compete on speed: fast pages, accurate stock and checkout that just works.
Projected Indian e-commerce market by 2030
Source: Infisum via Entrepreneur India ↗Projected annual growth through 2030
Source: Infisum via Entrepreneur India ↗Quick-commerce market forecast for FY31
Source: Anand Rathi via Apparel Resources ↗E-Commerce Challenges
- 01
Slow storefronts
Heavy themes and plugins push load times up, and every extra second costs conversions.
- 02
Inventory out of sync
Stock across website, marketplaces, stores and warehouses drifts, causing overselling and cancellations.
- 03
Checkout drop-off
Long forms, failed payments and surprise charges lose customers at the last step.
- 04
Platform lock-in
Monolithic platforms make custom experiences, new channels and scaling expensive.
E-Commerce Software We Build
Headless storefronts
01Next.js storefronts on Shopify, Medusa or custom backends, built for Core Web Vitals and SEO.
- Headless
- Next.js
- SEO
Marketplaces & B2B portals
02Multi-vendor marketplaces and B2B ordering with price lists, credit limits and approvals.
- Marketplace
- B2B
- Vendors
Order & inventory management
03One stock pool across channels, with order routing, returns and warehouse sync.
- OMS
- Inventory
- Returns
Checkout & payments
04One-tap UPI, saved cards, COD controls and BNPL, with retries for failed payments.
- UPI
- Checkout
- BNPL
Quick-commerce operations
05Dark-store picking apps, slot management, rider dispatch and live order tracking.
- Q-commerce
- Dispatch
- Tracking
Loyalty & retention
06Points, referrals, personalised offers and WhatsApp journeys that bring customers back.
- Loyalty
- CRM
E-Commerce Use Cases
D2C brand goes headless without losing SEO
01- Scenario
- The theme-based store is slow on mobile and conversion drops on sale days.
- What we build
- A Next.js storefront on the existing Shopify backend, with redirects, structured data and Core Web Vitals monitoring.
- Result
- Faster pages and preserved rankings through the migration.
- Next.js
- Shopify
- Edge CDN
- Schema.org
Distributor launches B2B ordering
02- Scenario
- Retailers order over phone calls and WhatsApp, and credit limits are tracked in Excel.
- What we build
- A B2B portal and app with customer price lists, credit limits, approvals and Tally sync.
- Result
- Orders placed 24/7 with credit risk under control.
- B2B portal
- Tally
- React Native
- UPI
Retailer unifies omnichannel inventory
03- Scenario
- Stock differs between stores, website, marketplaces and ONDC, causing cancellations.
- What we build
- An order and inventory system with one stock pool, channel sync and store pickup.
- Result
- Fewer cancellations and sell-anywhere inventory.
- OMS
- ONDC
- Marketplace APIs
- Kafka
Grocery quick-commerce operations
04- Scenario
- Orders spike at peak hours and pickers search shelves without guidance.
- What we build
- Dark-store picking apps with bin locations, slot management, rider dispatch and live tracking.
- Result
- Faster picks and reliable delivery promises.
- Picking app
- Dispatch
- Maps
- WebSockets
Emerging Tech In E-Commerce
AI search & recommendations
Semantic search that understands intent and recommendations tuned to each shopper's behaviour.
Conversational commerce
Browse, order, pay and track on WhatsApp, with catalogues and UPI payments inside the chat.
Visual search & AR try-on
Shoppers search with a photo and preview products on themselves or in their room before buying.
Demand forecasting
Models that predict demand per SKU and location, so you stock what sells and discount less.
E-Commerce Standards & Compliance
ONDC (Beckn protocol)
IndiaList as a seller or build a buyer app on India's open network for digital commerce.
UPI & card tokenisation
IndiaUPI checkout and RBI-mandated card-on-file tokenisation instead of storing card numbers.
Consumer Protection (E-Commerce) Rules
IndiaSeller details, grievance officer, return policies and fair pricing disclosures.
PCI DSS v4.0
GlobalPayment security with hosted fields and tokenisation to keep card data out of scope.
MACH architecture
GlobalMicroservices, API-first, cloud-native and headless, so each part can be replaced independently.
GDPR & CCPA
GlobalCookie consent, data rights and marketing permissions for EU and California shoppers.
E-Commerce Integrations
Platforms
- Shopify
- WooCommerce
- Adobe Commerce
- Medusa
Payments
- UPI
- Razorpay
- PayU
- Stripe
Shipping
- Shiprocket
- Delhivery
- Blue Dart
Channels
- ONDC
- Amazon
- Flipkart
- Google Merchant Center
Back office
- Tally
- Zoho Inventory
- SAP
- WhatsApp Business API
E-Commerce Delivery Process
The same research-first process we use on every e-commerce & retail project.
- 01
Week 1–2
Domain & Compliance Discovery
We map your workflows, users and the regulations that apply, before a line of code is written.
Outcome: Requirements, compliance checklist and integration map.
- 02
Week 2–4
Architecture & Integrations
We design data models, security controls and the integrations with the systems you already run.
Outcome: Architecture, API contracts and a clickable prototype.
- 03
Sprints
Build In Increments
Working software every two weeks, reviewed with your team and real users.
Outcome: Releases you can test, not status reports.
- 04
Before launch
Security & Compliance Validation
Penetration testing, access reviews, audit logs and documentation for your compliance team.
Outcome: Evidence that the system is safe to go live.
- 05
Ongoing
Launch, Scale & Support
Staged rollout, monitoring and SLA-based support as usage grows.
Outcome: A platform that keeps improving after launch.
E-Commerce Research & Reports
- Report2024Boosting Exports from MSMEsNITI Aayog & Foundation for Economic Development (coverage by Business Standard)Recommends a green channel for e-commerce exporters and simpler rules for returns and reconciliation.
- Report2026India's e-commerce market outlook to 2030BCG (coverage by IANS)Projects Indian e-commerce at $280–300 billion by 2030.
- Report2025India's quick-commerce growthRedseer Strategy ConsultantsTracks how quick commerce reset delivery expectations and its growth trajectory.
Links open the original publication or a news report of it. Figures can change; check the source for the latest.
Other Industries
Questions, Answered
It depends on your catalogue, channels and growth plans. Shopify works well for many brands; we often add a headless Next.js storefront for speed, or build custom when you need marketplace, B2B or complex pricing logic.
Yes. We integrate stores and inventory with ONDC through seller-side network participants or build ONDC-compliant apps on the Beckn protocol.
Yes. We map every old URL to its new page with redirects, keep structured data and metadata, and monitor rankings and Core Web Vitals after launch.
Yes. Nexgenex Labs is based in Raipur, Chhattisgarh, and builds for businesses across India and worldwide, with remote delivery, overlapping working hours and on-site workshops where needed.